Why is some of the data on the Artist Page/analytics missing?
If you find a piece of data is missing on the Artist Page/analytics, it is probably due to one of the following reasons:
- The artist doesn't have a profile on a particular social media or streaming channel, so there is no data available.
- The channel hasn't been added to the Artist Page yet. If this is the case, you can edit the Page and add the missing link. Please note that any changes you make on Viberate Pages first go through a review. After our moderators accept them and the database refreshes, you'll be able to see the data that was previously missing.
- The channel has been added to the Artist Page just recently. If this is the case, please bear in mind that it takes a little while for the newly added information to display on the Artist Page. It usually takes up to 5 days.
- Your subscription plan doesn't include access to the content you wish to see. Don't worry, you can always upgrade your plan.