Yes, it is. The first 30 days of using the Premium plan are completely free and you can access all features this plan has to offer within that time.&nbsp;You can activate the free trial <a href="https://www.viberate.com/pricing">HERE</a> by clicking on the "START 30 DAY FREE TRIAL" button.&nbsp;

Click on the "START 30 DAY FREE TRIAL" to start your trial.

All you'll need to do now is to submit the required information and confirm your decision. Once confirmed you can start using all Premium features.&nbsp;Please note that once your trial period will end, you'll be billed monthly or yearly if you choose not to cancel it. You can monitor your subscription <a href="https://www.viberate.com/settings/billing">here</a>.

Is there a free trial available? 

You can monitor the remaining days of your free access on the count-down meter on the top right corner of viberate.com&nbsp;

... or within your <a href="https://www.viberate.com/settings/billing">Billing settings</a>.&nbsp;

We will also send you a reminder three days before the end of your trial. Please note that once your free trial expires, you'll be billed monthly or yearly if you choose not to cancel your subscription.&nbsp;

Where can I track how many days of a free trial I have left? 

Account & Subscription

What is a Viberate Page and what happens when I follow a Page?

Which features can I access by upgrading my account to a Premium plan?  

What are music roles?

Are there different types of accounts for fans and music professionals?  

Is Viberate free?

What can I do with a Viberate account? 

Account

How do I change/reset my password?

How can I register a Viberate account?

Can I unsubscribe from your email notifications? 

How do I delete my account? 

How do I upgrade my account?

Settings

Where can I check my billing cycle, see my billing history and download an invoice?

Can multiple users share one subscription plan?

Does Viberate have a free plan?

I have a claimed Page on Viberate. Do I get any discounts if upgrade my account? 

Which payment options are available? 

Can I issue an invoice for a subscription to my company? 

How do I cancel my subscription?

Subscription

Viberate analytics are designed to provide you with accurate and up-to-date insights into the music industry in a simple, understandable way. By monitoring the relevant social and streaming metrics of every artist and festival and collecting them in one spot, the tool helps elevate decision-making for anyone involved in the music industry. Everybody from artists to managers, booking agents, label managers, event and festival organizers, venue owners, etc. can use it to make their career/business decisions more data-informed and less risky. While artists and their managers will be able to monitor their careers and competition, others will be able to compare artists among themselves and identify the ones most suitable for their roster or event.You can find more information about Viberate analytics and available subscription plans <a href="https://www.viberate.com/product/analytics">here</a>.If you wish to dive deeper, head to our <a href="https://www.viberate.com/learn">Learn center</a> where you will find detailed analytics guides and tutorials.

What is Viberate analytics and who is it for?

First make sure you are logged into your Viberate account and have access to&nbsp;<a href="https://www.viberate.com/product/analytics">Viberate analytics</a>. If your subscription plan doesn't include access to the content you wish to see, you can always&nbsp;<a href="https://www.viberate.com/payment/plan">upgrade your plan</a>.When you add channels to an Artist Page, our algorithms need a little while to do the calculations. This means it takes some time for the analytics to build up and display on an Artist Page. The process usually takes up to 5 days. If you find out it is taking longer on a particular Page, contact us at&nbsp;<a href="mailto:support@viberate.com">support@viberate.com</a>, and we will speed up the process.

I have just added all the channels to the Artist Page. Why can't I see the analytics?

Analytics & Charts

Claiming your Viberate Page will enable you to take complete control over it and utilize our features to the fullest. Although our database is completely crowdsourced, you’ll be able to disable external edits and thus become the only one to decide which content gets displayed on your Page. What's more, by claiming your Page you can apply for a <a href="https://www.viberate.com/pricing">50 % discount</a> off Viberate Premium. Additionally, you’ll soon also be able to enable booking for your artist Page and network with other music professionals as well as get early access to other upcoming features.&nbsp;You can claim your Viberate Page by clicking the three dots icon under your profile picture.&nbsp;

Click on the three dots icon to submit your claim request.&nbsp;

To allow you to claim a Page, we’ll need to establish you have access to this entity’s channels. To confirm this, you’ll need to share the link to your Viberate Page on one of your official channels, either as a post or in the bio section, and submit your request. We will review your request as soon as possible and notify you if we need additional information.&nbsp;You can find more information on how to claim a Viberate Page <a href="https://www.viberate.com/blog/heres-why-and-how-you-should-claim-your-page-today">here</a>.

How can I claim my Viberate Page and why should I do it?

Page management 

Each piece of information you provide goes through a review process before it becomes publicly visible, and this applies to adds, as well as edits. Our curation team needs to make sure that all submitted information is correct, up to date, and in accordance with our <a href="https://www.viberate.com/help-center/what-are-the-guidelines-for-adding-and-editing">Guidelines</a>. Reviewing is a way of ensuring the quality of the database. You can check the status of your entries <a href="https://www.viberate.com/my-contribution">here</a>.&nbsp;If your change is still not visible after the review process, it has been denied.

I have just added/edited a Page. Why is my entry not visible?

Database curation

What is contribution and how can I become a Viberate contributor? 

What are the Guidelines for adding and editing? 

How do I add a new Artist, Venue, Event, or Festival Page? 

How do I edit an existing Artist, Venue, Event, or Festival Page?

How can I avoid getting my entries denied?

Where can I monitor the status of my entries? 

My submissions are still pending. How long does it take for you to review them? 

How can I improve my search results?

What are the size requirements for adding photos? 

How do I report a Page I think should get removed?

Why did my entry get denied?

General

What are the Guidelines for adding/editing an Artist Page?

What are Content Requirements for adding/editing Artist Pages?  

What are Link Requirements for adding/editing Artist Pages?

What kind of Artists can I add? 

The Artist I am adding has both a solo career and a band. Can I submit channels with the band's content?

How do I determine the Artist's country?

 How do I determine the Artist's genres and subgenres?

The Artist I am adding uses aliases. Which one should I use?

The artist I'm adding/editing performs under a subgenre that is not available on Viberate. How should I determine genre/subgenres in such cases?  

What kind of artist photos can I add?

What to do if I have found a dead/inactive artist in the database? Can I still edit the Page? 

I'm trying to edit an Artist Page but I'm not able to save the changes I made. What should I do? 

Artists 

What are the Guidelines for adding/editing a Festival Page?

When should I edit a location of a festival? 

What are the Link Requirements for adding/editing Festival Pages?

What kind of Festivals can I add?

The Festival I am adding is held at several locations/Venues. Which address should I add?

What kind of videos can I add?

What kind of photos should I add?

How to distinguish a regular Event with several performing artists from a one-day Festival?

Can I add a festival that was held in previous years but due to the current situation it will not be carried out this year?

I’m editing a festival which lineup is yet not known. What should do?

Where can I find information about Amenities and Highlights?

What are the Content Requirements for adding/editing a Festival?

Festivals

What are Content Requirements for adding/editing Venues?

What exactly are venues' highlights and how can I identify them?

What are Link requirements for adding or editing Venues? 

What kind of venues can I add?

Can I add venues that are temporarily closed due to the Covid-19?

What kind of photos can I add?

What kind of videos should I add?

What are the Guidelines for adding/editing a Venue Page?

How do I determine a venue type?

Venues 

What are the Guidelines for adding Event Pages?

What are the Content Requirements for adding new Events?

What type of events can I add?

Can I add online/virtual events?

I wish to add an event, but the artist/venue is not listed in the database. What should I do? 

Events

Features

Analytics by Channel

Need an individual approach?

Help Center

Account & Subscription

Analytics & Charts

Page management

Database curation

Account & Subscription

Analytics & Charts

Page management

Database curation