Help Center

Why can't I see my Beatport analytics?

If you have a profile on Beatport, but cannot see your Beatport analytics on Viberate, it is probably because your Beatport channel hasn't been added to your Viberate Page yet. In order to add your Beatport channel, you need to enter the editing mode on your Artist Page, and add the link to your Beatport to the required field. You can find the instructions on how to edit a Page here.

If your Beatport channel is already connected to your Artist Page, but you still cannot see your Beatport analytics, it is probably because the channel has been added to the Page just recently. It usually takes up to 5 days for analytics to be built and displayed for newly added channels.

If none of the reasons above seems to be the case, you can contact us at support@viberate.com, and we will review your case.